The best Side of samanaga
The best Side of samanaga
Blog Article
Electricity Alternatives Company Samanga offers comprehensive photo voltaic answers to customers in Uganda and Kenya, which include almost everything from solar panels to inverters. We've got recognized a strong buyer base that spans authorities agencies, non-public enterprises, and standard customers.
We depend on our sturdy local staff that is definitely composed of passionate, multitalented, professional folks pushed by excellence and the need to locate Imaginative solutions to problems.
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eber123 around five a long time back +2 Good afternoon, Naturally This really is only a really significant degree overview, but the initial impression will not be terrible. Have I mentioned that, it is also a wee bit Terrifying for WebHelpDesk end users like us. Does this means that…
The agent’s identify is instantly stuffed in, when she or he assigns the title, brief description, and receiver. The agent may pick the group or subcategory, the last staying unique to Samanage so far as We all know.
Driving automation in the course of all components of assistance delivery will help services desk teams generate speedy, inexpensive, and really consistent services to the rest of the organization.
Our multinational workforce of flexible pros in East Africa is devoted to offering Fantastic services and sustainable Electrical power methods.
SWSD is a complete suite ITSM product with services catalog, CMDB and so on that goes far beyond easy ticketing. It is designed for Those people individuals who want the entire provider management beyond a ticketing process.
In a very matter of months, we had been able to streamline our service requests and supply flows by giving All people–the massive boss to help agents to rank and file throughout departments–higher visibility in their requests. Furthermore, an agent can swiftly elevate a ticket by simply clicking the “+” button around the interface.
SWSD features a configurable Worker Service Portal, allowing staff members to create their services requests, open up and track their tickets, and obtain speedy remedies with the awareness foundation. The portal’s look and feel is usually custom-made to your branding demands, and
AI is embedded in some distinctive SWSD features, introducing a fresh level of automation and an improved time to resolution. Our machine Finding out algorithms analyze substantial sets of historic information, determine patterns, and speed up important service management processes.
We talked to Doron Gordon, founder & CEO of Samanage, and questioned him a handful of thoughts that we hope expose somewhat more about Samanage as being a software package and its job in supporting your samanaga do the job.
Be warned nevertheless, the dashboard is preset to show all values; consequently, you’ll invest some time customizing the options that you'd like.
SolarWinds was founded by IT experts solving complicated issues in the simplest way, and We've got carried that spirit forward because 1999. We get satisfaction in relentlessly Hearing our customers to establish a deeper understanding of the problems they facial area.